How Privacy Applies to Wallet Records
Our Privacy Policy describes the account details needed to open and protect your access, such as your phone number, verification result and sign-in records. It also explains transaction references created when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use these
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records to match a wallet action with the correct account, investigate a stalled cashier status and identify unusual sign-in activity. Device type, browser settings and pages visited may be recorded to keep the lobby and account path working on mobile and desktop. We retain records for
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operational, legal and dispute-handling needs, then remove or anonymise them when they are no longer needed for those purposes. You can ask us what data we hold, request a correction or ask about deletion through the contact route below. Account access depends on local law, and
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this policy applies where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.